Hearts of London was named Bridal Jewellery Retailer of the Year at the 2020 UK Retailer Jeweller Awards.
On Wednesday 16th December, the annual UK Retail Jeweller Awards were held, for the first time, virtually. The Hearts of London team tuned in to hear of all the wonderful news emerging from the UK jeweller industry, in what has been an unpredictably strange year for the retail world. With mounting excitement, we learnt of our win in the bridal jewellery category.
We're thrilled to now call ourselves the UK Bridal Jewellery Retailer of the Year! A huge thank you, as ever, to our wonderfully hard working, highly knowledgeable team, and to all the friends and clients that have put their trust in creating their sentimental jewellery with us.
This year's judges had these kind words to share, following their mystery shop with Hearts of London:
"Considering the sheer amount of competition in Hatton Garden, Hearts of London has managed to stand above the rest with its bridal retail offering, which warranted a sturdy 94% in our mystery shop report. One judge commented: "Hearts of London is a fantastic business that appeals to an emerging generation of engagement ring shoppers who want something bespoke and an experience like no other. Staff are Gem-A and De Beers Group Institute of Diamonds qualified, which makes each consultant a step above the rest." Hearts of London has created made-to-order engagement and wedding rings for than 10,000 couples, so if there's an unusual customer request, chances are this business has encountered it before!"
Thank you to Retail Jeweller and the UK Retail Jewellery Awards for this wonderful accolade!